Just as I am writing this, I have Hearthstone on the background, as I play the game for quite a few hours everyday, being what you might call an addict. So I’ve decided to write here about one annoying problem that has been affecting quite a few players – the ‘stopped working‘ issues and various other crashes.
There are many annoying problems related to various Hearthstone crashes and some of the most frequent ones have to do with the ‘stopped working’ error. Here’s what one of the users has been complaining about with regards to this error:
I’ll be playing for 5-10 minutes at a time then all of a sudden I get a “Hearthstone.exe has stopped working” this is getting problematic. So I’m very much a computer layman so a simple explanation is a appreciated please.
And here’s another one:
This has been a relevant issue for more than a month; every time I start up Hearthstone a white window opens up and immediately the “Hearthstone.exe has stopped working” notice comes up (the screen stays white as well). Windows never finds a solution to the problem and just asks to close it.
I have uninstalled and reinstalled the game multiple times and looked this up on previous forum topics, but I never find a solution. This is quite frustrating as I just got into the game and really enjoyed the little time I had playing (I haven’t even been able to unlock a class other than Mage yet).
And just one more I think will be enough for us to have a clear picture of what is happening:
I have been waiting to play this game forever and I finally got my key yesterday. But every time I click the blue play button on that screen with WoW, Diablo, Starcraft, and Hearthstone on the left I get the same error message. A screen pops up saying Hearthstone.exe has stopped working. I have tried clicking play like 100 times. I uninstalled and re–installed Hearthstone. I tried some other suggestions too. I have no idea what to do right now. It’s like torture having the key and not being able to play. Any help is greatly appreciated.
So, now let’s have a look at what solutions we have for fixing annoying problems related to Hearthstone’s well functioning.
How to fix problems with Hearthstone crashes and ‘has stopped working’ errors
The very first thing you can do is to try and repair your Hearthstone installation. In order to do that, go ahead and follow this official resource from Blizzard. Of course, it goes without saying that you also need to try and completely uninstall the game and all its trails and then install it again. Sometimes just does solve the problem.
Also, don’t forget to check whether your graphics card is on its latest version, as well. If you need help with updating your drivers, as well, then do check out another great resource from Blizzard. There is another long thread on Blizzard’s forum with various fixes, so have a look at it, as well.
At the moment that’s about what we know. If you happen to be aware of another solution, do leave your comment here and let us know of that.