You’re playing your favorite game, or writing some very important document for your work, and suddenly your keyboard has stopped working. There’s no need to panic, because in this article you’ll find many possible solutions for fixing your keyboard in order to return to your work normally. We had in mind that Desktop PCs are not the only devices we’re using for work or gaming today, so here are some solutions if your keyboard has stopped working on your laptop, or Android device as well:
Desktop PC Keyboard Has Stopped Working
Reboot Your PC
This is probably the most obvious solution, and something that you’re going to do first, but we have to mention it anyway. If you’re unable to use your mouse to reboot your computer (if you’re able to use your keyboard to restart your PC, then you wouldn’t be here), than just hold the power button for about 10-15 seconds to turn off your PC. If this doesn’t help try some solutions listed below.
Probably the first thing, after rebooting your computer, someone would tell you to do is to check if your drivers are up to date. To check drivers for your keyboard, go to Device Manager and then go to Keyboards. If a yellow exclamation sign stays next to the name of your keyboard, or your keyboard doesn’t show at all, then you’ll have to go online and search for the latest driver for your keyboard. This problem may be caused by some installed third-party software or turning your machine off by pushing the button, instead of using the Shut Down command.
Check Your Connection
Make sure your keyboard is properly plugged into your computer. If you have an USB keyboard, try unplugging it and plugging it into a different USB port. Try plugging your keyboard into another computer, if it works, then your ports are not working, if it doesn’t work, problem is definitely in your keyboard and it might be broken. Consider buying a new keyboard, or if the warranty for the keyboard is still valid, exchange it for a new one.
Laptop Keyboard Has Stopped Working
Check for Crumbs and Dried Liquids
If you have a habit of eating in front of your laptop (and you probably do), then some crumbs from your food might get stuck under the keys. But don’t worry, here’s what you should do: Hold your laptop upside down and shake it. If you have a keyboard vacuum cleaner or an air compressor, you should give your keyboard a deep cleaning.
If a couple of keys are stuck because you spilled drink on them, then you should clean those individual key switches with a rag soaked drops of cleaner like rubbing alcohol or even warm soapy water. Make sure you’re not applying the liquids directly to your keyboard, but to the cloth first. Remove the offending key cap off the keyboard and try to clean as much as dried liquid or dust as possible. In this situation a cotton swab could be very useful, but again don’t do anything on your own unless you know what you’re doing.
Connect the USB keyboard
If any of this steps didn’t help you, and you need to use your keyboard as soon as possible, then the immediate solution is a USB desktop keyboard. Maybe using the desktop keyboard isn’t as elegant as using the generic keyboard, but it will definitely get the job done, and it will give you the time to completely analyze the problem with your generic keyboard, and find the way to solve it.
Sometimes your keyboard may lose connection with your computer’s motherboard, which may cause the keyboard to stop working. If you understand how your computer works a little bit better than average user, than try to remove the outer case and reconnect the ribbon cable to the bottom of the keyboard. But if you’re an IT expert, then you probably know all of that. In case you’re not a PC expert, then you should visit ifixit.com, and you should find a solution for your problem. If you’re not comfortable experimenting with your computer’s hardware, you should take your device to a service, and a professional will probably cure your headache.
If you’re still in your warranty period, then contact your laptop manufacturer’s tech support line. If they determine that your laptop is using a defective keyboard, then you should get the new, working one for free and without much hassle. But remember, before you send your laptop to the service, it is always recommendable to back up your hard drive or remove it completely before you get your laptop back.
Android Keyboard Has Stopped Working
Rebooting and clearing the data
Here we go again, for the millionth time today, reboot your device. Maybe you overloaded your memory with some high-demanding apps, maybe a few bugs have appeared, maybe something else, but rebooting your smartphone could solve all this problem. If your phone crashed so much that you’re not able to reboot it normally, just unplug the battery, and then put it back in. This is not recommended solution, but if you have no other choice, do it.
If rebooting didn’t help, then you should clean data and cache of your keyboard, this is especially the case if you’re using some third-party keyboard, Swiftkey or Swype. Go to Settings, Apps Manager, find your keyboard, and then go to Clear Data and Clear Cache. This will restore your keyboard app to the default settings, and your problem could possibly be solved.
If nothing else helps, then you might have to do a factory reset to solve this problem. Remember, factory reset should be your last resort and you should do it only if there’s no other solution, because it will delete all data and setting from your phone. If you don’t know how to perform a factory reset, you should ask someone who is familiar with it. But if you really want to do it on your own, try to find as much info on the internet as possible, here’s just my suggestion.